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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Competitive wages
Paid Time Off
401k Retirement Savings Plan with company match
pre-tax commuter expense benefit
Long-term opportunities for advancement
Networking opportunities with local restaurants
Free Food
Job Description
Fooda is a pioneering workplace food program powered by advanced technology and a vast network of over 2,000 restaurants across more than 20 major US cities. The company is dedicated to transforming workplace dining experiences by bringing fresh, diverse meals directly to employees at their offices. Each Fooda location features a rotating restaurant schedule where a different chef-curated menu is served daily, ensuring variety, quality, and excitement around meal times. This innovative approach has made Fooda one of the top perceived perks at companies, with eight out of ten employees ranking their food program highly. Fooda is currently expanding its... Show More
Job Requirements
- Must be authorized to work in the United States on a full-time basis
- available to work critical lunch hours Tuesday - Thursday (10 am – 2 pm) with flexibility for 8 am - 4 pm shifts
- prior experience in catering or serving highly preferred
- ability to use and troubleshoot point-of-sale and onsite technology
- strong problem-solving and communication skills
- reliable transportation and knowledge of local area
- able to work independently and take initiative
- detail oriented and organized
- ability to provide excellent customer service
Job Qualifications
- Prior catering or serving experience strongly preferred
- strong communication skills
- organized and detail oriented
- friendly and high energy with excellent interpersonal skills
- tech-savvy and comfortable in a fast-paced startup environment
- resourceful and able to exhibit grace under pressure
- ability to work independently as a self-starter
- knowledge of the local territory and efficient transportation by car
- customer service oriented
Job Duties
- Support Fooda events in a variety of capacities including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
- serve as back-up cashier at Fooda Cafés for team members who have time off
- get restaurants onsite and provide access to the building
- gain competency with Fooda’s technology and standard operations procedures
- problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
- troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
- conduct onsite Fooda promotions and mobile app coaching
- provide real-time onsite customer service to resolve issues promptly directly with the consumer
- facilitate audits of restaurant event set-up to ensure consistency and high quality
- escalate issues to Operations Manager when necessary to keep them informed or help problem solve
- work critical hours over lunch Tuesday - Thursday (10 am – 2 pm) but responsibilities may span 8am-4pm
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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