Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.81 - $17.30
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
The Michaels Companies, Inc. is a leading retailer in the arts and crafts industry with over 1,300 stores across 49 states in the U.S. and Canada, as well as a thriving online presence. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as the go-to destination for creative enthusiasts and customers looking to celebrate special moments through crafting and art supplies. Michaels also owns Artistree, a specialty framing merchandise manufacturer, reinforcing its commitment to providing customers with a broad range of creative products and services. The company places a strong emphasis on fostering the joy of creativity and... Show More
Job Requirements
- High school diploma or equivalent
- ability to remain standing for long periods
- ability to move throughout the store
- ability to lift heavy boxes and access high shelves using a ladder
- good communication skills
- ability to interact positively with guests of all ages
- prior retail or customer service experience
- ability to perform physical tasks such as bending, carrying, and stretching
- availability to work nights, weekends and early mornings
- compliance with federal, state, and local legal requirements
- willingness to engage in safety and shrink programs
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal and listening
- organizational and interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating fun and creative environments
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and develop backup plans
- ensure client satisfaction and uphold cleanliness and safety standards
- assist customers in shopping and locating products
- provide fast and friendly checkout experiences
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with omni-channel processes including BOPIS and SFS
- participate in truck unloading, stocking and planogram adherence
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact in a respectful and positive manner
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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