Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. With a comprehensive portfolio that includes world-class arenas, convention centers, music festivals, performing arts centers, and cultural institutions, Oak View Group delivers unmatched 360-degree solutions tailored to the dynamic needs of the live event ecosystem. Their expert team works closely with venue operators and event promoters to ensure every event runs seamlessly. Known for their innovation and commitment to excellence, Oak View Group has established a reputation for elevating the guest experience while optimizing operational efficiencies across a variety of... Show More
Job Requirements
- 4-year degree from a college or university preferred
- 1-2 year experience in same or similar position in arenas, convention centers, stadiums or theaters preferred
- Ability to work flexible and sometimes demanding schedules including nights, weekends, holidays and extended hours
- Experience with Microsoft Office products preferred
- Experience with CAD software preferred
- Experience with Ticketmaster ticketing software preferred
Job Qualifications
- 4-year degree from a college or university preferred
- 1-2 year experience in same or similar position in arenas, convention centers, stadiums or theaters preferred
- Experience with Microsoft Office products preferred
- Experience with CAD software preferred
- Experience with Ticketmaster ticketing software preferred
- Ability to work flexible and sometimes demanding schedules including nights, weekends, holidays and extended hours
Job Duties
- Advance each show/event with appropriate show/promoter representative in a timely fashion
- Communicates all event information to the appropriate departments and staff
- Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives
- Communicates in a timely manner with each department head regarding specific needs and information for each event
- Prepares and distributes event data sheet to all staff and departments in a timely manner
- Prepares post event report for all events coordinated
- Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events
- Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested
- Preparation of and submission of expenses for event settlement
- Attend settlement if required
- Executes other operational duties as assigned
- Serve as a facility representative at events
- enforce facility policies and procedures throughout each event
- Identify and resolve event challenges
- resolve public complaints
- Take reasonable steps to ensure a high level of customer service is being provided by facility staff
- Monitor the work of facility staff to ensure event needs are being met and the center is being maintained
- Identify any safety concerns and work with appropriate staff to resolve them
- Liaise with public safety officials in the event medical, fire or police personnel respond to the center
- Answer questions and provide information to facility customers
- Facilitate pre-event and post-event walk through to assess facility condition
- Perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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