Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.50
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
tax-advantaged savings accounts
Retirement Plan
Job Description
The University of Wisconsin-Madison, a prestigious public research university, is recognized for its commitment to excellence in teaching, research, outreach, and diversity. Located in Madison, Wisconsin, it is one of the leading institutions in the UW System, serving a broad community of students, faculty, and staff. The university fosters a welcoming and inclusive environment that values each individual's unique identity, culture, and experiences. This commitment is reflected in their pursuit of innovative solutions to societal challenges and emphasis on community engagement. Apart from academic activities, UW-Madison hosts a variety of events and programs throughout the year, showcasing its vibrant campus... Show More
Job Requirements
- Minimum of one year of professional experience in event coordination and/or event management
- Experience working directly with customers and providing customer service in-person, via telephone, and/or via email
- Bachelor’s Degree preferred
Job Qualifications
- Minimum of one year of professional experience in event coordination and/or event management
- Experience working directly with customers and providing customer service in-person, via telephone, and/or via email
- Familiarity with event management software platforms such as EMS, Mazevo, or 25Live
- Strong organizational skills and ability to manage multiple events and priorities simultaneously
- Excellent interpersonal communication skills with a customer service mindset
- Demonstrated ability to work collaboratively with a wide array of customers and stakeholders
- Bachelor’s Degree preferred
Job Duties
- Monitors and processes event related transactions and event data and records
- Greets customers and guests, assists with registration, answers questions, and refers complex issues to appropriate entities
- Communicates with customers to determine event details and requirements, evaluates requests, recommends service plans and pricing, and provides status updates
- Assists with planning and the creation of promotional materials and resources for events
- Schedules logistics and secures resources for all aspects of events including space, vendors, and staff
- Coordinates details and resolves operational issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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