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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $27.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation days
Employee Discounts
Education Assistance
Job Description
Hyatt Regency Columbus is a premier hotel located within walking distance of Nationwide Arena and the vibrant Arena District. This modern hotel features 633 renovated guest rooms and spacious suites, along with 70,000 square feet of flexible meeting space. Connected directly to the Greater Columbus Convention Center and steps from the Short North Arts District, Hyatt Regency Columbus offers an unmatched location for both business and leisure travelers. Recognized for redefining the modern hotel experience, Hyatt Regency Columbus is celebrated for its exceptional hospitality, attention to detail, and commitment to providing guests with an unforgettable stay. The hotel is also... Show More
Job Requirements
- Minimum of two years event-related or administrative experience
- Preferred hotel industry experience
- Strong verbal and written communication skills
- Detail oriented and organized
- Ability to thrive in a fast-paced environment
- Excellent customer service skills
- Ability to multitask and manage multiple tasks
- Strong interpersonal skills
Job Qualifications
- At least two years of event-related or administrative experience
- Hotel experience preferred
- Strong verbal and written communication skills
- Detail oriented and highly organized
- Ability to work in a fast-paced, team-oriented environment
- Excellent customer service and customer recovery skills
- Strong problem-solving abilities
- Committed to delivering high levels of customer satisfaction
- Ability to multitask and manage multiple projects effectively
Job Duties
- Provide administrative support to Event Managers and Director of Events
- Draft event sales agreements, including food and beverage details and billing instructions
- Manage small guestroom blocks and pickup
- Answer phone leads and enter them into the system
- Multitask and handle multiple projects
- Perform daily office administrative duties using multiple computer programs
- Assist with internal and external correspondences
- Provide support for event details, attend internal meetings, and coordinate with various departments
- Handle smaller groups including guestroom blocks for weddings and food and beverage events
- Assist clients in the absence of Event Managers
- Demonstrate Hyatt's values including empathy, integrity, respect, inclusion, experimentation, and wellbeing
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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