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Event Coordinator - Customer Service

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,000.00 - $45,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Daily Pay
Flexible spending account
401k Match
Paid Time Off
Company paid holidays
Tuition Reimbursement

Job Description

Jostens is a reputable leader in the student commemoration market with over 125 years of experience serving K-12 schools, colleges, and universities across the United States. The company has established itself as a trusted partner for thousands of educational institutions and organizations, offering iconic products such as yearbooks, letter jackets, class jewelry, and championship rings. These products preserve meaningful traditions and allow millions of people to celebrate their unique stories, landmark moments, and greatest achievements every year. With thirteen first-class facilities worldwide, including locations in North America and the Caribbean, Jostens continues to uphold its legacy of excellence and innovation... Show More

Job Requirements

  • Associate degree in business or service field or combination of education and experience
  • 2-3 years experience in successful customer relations work including handling inbound and outbound calls
  • working level experience with the Microsoft Office suite
  • ability to work in a fast-paced environment managing a variety of operational needs while maintaining strong attention to detail
  • excellent verbal and written communication skills

Job Qualifications

  • Associate degree in business or service field or combination of education and experience
  • 2-3 years experience in customer relations including inbound and outbound calls
  • working level experience with Microsoft Office suite
  • ability to work in fast-paced environment with strong attention to detail
  • excellent verbal and written communication skills

Job Duties

  • Assist operational or support activities to meet and exceed customer expectations
  • engage and build relationships with school contacts
  • provide pro-active customer service to schools, sales reps, and internal partners
  • produce accurate, immediate decisions based on real-time information
  • develop deep rooted partnerships with key customer resources

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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