Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,100.00 - $70,224.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee Discounts
Job Description
Rich Products Corporation, commonly known as Rich's, is a well-established, family-owned food company that has been inspiring culinary possibilities for decades. With a product portfolio ranging from cakes and icings to pizzas, appetizers, and specialty toppings, Rich's serves a wide array of customers, including households, restaurants, and bakeries globally. Operating out of 100 locations worldwide and generating annual sales exceeding 4 billion dollars, Rich's stands as a global leader in the food industry. The company's ongoing commitment revolves around not just offering excellent food products but also providing valuable insights that help foodservice professionals stay competitive regardless of their business... Show More
Job Requirements
- Minimum of 2 years experience as a catering/banquet captain with an established banquet facility
- direct customer service experience
- bartender experience
- must be able to drive box trucks
- able to multi-task in a fast-paced environment
- able to react to any customer or associate situation quickly and appropriately
- ability to stand for extended periods
- ability to work extended shifts, e.g. up to 14 hours
- ability to lift 50lbs
Job Qualifications
- Minimum of 2 years experience as a catering/banquet captain with an established banquet facility
- direct customer service experience
- bartender experience
- must be able to drive box trucks
- able to multi-task in a fast-paced environment
- able to react to any customer or associate situation quickly and appropriately
- ability to stand for extended periods
- ability to work extended shifts, e.g. up to 14 hours
- ability to lift 50lbs
Job Duties
- Oversee catering banquet captains
- attend weekly catering follow up and BEO meetings
- train catering banquet captains & servers
- create event sheet binders
- assist with additional event prep
- weekly linen ordering
- create checklists for event equipment
- maintain table & chair room and linen room organization weekly
- oversee captains during events and assist the manager on duty as needed
- oversee proper clean up and breakdown after every event including returning supplies and equipment to their appropriate storage
- assist with training new servers and bartenders on proper operational procedures and customer service standards
- print captain's reports for follow up meeting weekly then scan in with past event
- directly work with the customer during the event to ensure their complete satisfaction
- maintain exemplary food safety, facility maintenance, operations and safety practices
- work in necessary roles throughout campus foodservice when needed including meeting services, porter team, dolly's and drop offs
- cleaning and organization of all storage rooms
- plan and execute yearly re-training exercise for all banquet staff
Job Qualifications
Experience
Mid Level (3-7 years)