Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,100.00 - $70,224.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Equal employment opportunity
Job Description
Rich Products Corporation, commonly known as Rich's, is a family-owned, global food company committed to inspiring possibilities through its diverse portfolio of products. Established with a strong focus on innovation and quality, Rich's offers a wide range of food solutions including cakes, icings, pizzas, appetizers, and specialty toppings. These products are widely used in homes, restaurants, and bakeries worldwide, reflecting the company's expansive reach and influence in the food industry. With over 100 locations around the globe and annual sales surpassing $4 billion, Rich's is a recognized leader committed to helping foodservice professionals stay competitive regardless of the scale of... Show More
Job Requirements
- Minimum of 2 years experience as a catering or banquet captain
- Direct customer service experience
- Bartender experience
- Able to drive box trucks
- Able to multi-task in a fast-paced environment
- Able to react to any customer or associate situation quickly and appropriately
- Ability to stand for extended periods
- Ability to work extended shifts up to 14 hours
- Ability to lift 50 pounds
Job Qualifications
- Minimum of 2 years experience as a catering or banquet captain with an established banquet facility
- Direct customer service experience
- Bartender experience
- Able to multi-task in a fast-paced environment
- Able to react quickly and appropriately to any customer or associate situation
- Ability to stand for extended periods
- Ability to work extended shifts up to 14 hours
- Ability to lift 50 pounds
- Must be able to drive box trucks
Job Duties
- Oversee catering banquet captains
- Attend weekly catering follow up and BEO meetings
- Train catering banquet captains and servers
- Create event sheet binders
- Assist with additional event prep
- Weekly linen ordering
- Create checklists for event equipment
- Maintain table and chair room and linen room organization weekly
- Oversee captains during events and assist the manager on duty as needed
- Oversee proper clean up and breakdown after every event including returning supplies and equipment to storage
- Assist with training new servers and bartenders on proper operational procedures and customer service standards
- Print captain's reports for follow up meetings weekly and scan with past event
- Directly work with customers during events to ensure their complete satisfaction
- Maintain exemplary food safety, facility maintenance, and operations and safety practices
- Work in necessary roles throughout campus foodservice when needed
- Cleaning and organization of all storage rooms
- Plan and execute yearly re-training exercise for all banquet staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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