Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,100.00 - $70,224.75
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Paid holidays
Employee Discounts
Training and Development
Job Description
Rich Products Corporation, commonly known as Rich's, is a family-owned multinational food company renowned for its dedication to innovation and quality in the food industry. With a presence in over 100 locations worldwide and annual sales exceeding 4 billion dollars, Rich's is a global leader that specializes in a wide array of food products, including cakes, icings, pizza, appetizers, and specialty toppings. These products are utilized in homes, restaurants, and bakeries globally, serving a diverse clientele from retail to foodservice professionals. Rich's commitment extends beyond just providing great food; the company actively supports its customers by offering insights and solutions... Show More
Job Requirements
- Must have a minimum of 2 years experience as a catering/banquet captain with an established banquet facility
- direct customer service experience required
- bartender experience required
- must be able to drive box trucks
- must be able to multi-task in a fast-paced environment
- must be able to react quickly and appropriately to customer or associate situations
- must be able to stand for extended periods
- must be able to work extended shifts up to 14 hours
- must be able to lift 50lbs
Job Qualifications
- Minimum of 2 years experience as a catering/banquet captain with an established banquet facility
- direct customer service experience
- bartender experience
- ability to multi-task in a fast-paced environment
- ability to react to any customer or associate situation quickly and appropriately
- ability to stand for extended periods
- ability to work extended shifts up to 14 hours
- ability to lift 50lbs
- strong communication and leadership skills
Job Duties
- Oversee catering banquet captains
- attend weekly catering follow up and BEO meetings
- train catering banquet captains and servers
- create event sheet binders
- assist with additional event prep
- weekly linen ordering
- create checklists for event equipment
- maintain table and chair room and linen room organization weekly
- oversee captains during events and assist the MOD as needed
- oversee proper clean up and breakdown after every event including returning supplies and equipment to appropriate storage
- assist with training new servers and bartenders on operational procedures and customer service standards
- print captain's reports for follow up meetings weekly then scan in with past event
- directly work with the customer during the event to ensure their complete satisfaction
- maintain exemplary food safety, facility maintenance, operations and safety practices
- work in necessary roles throughout campus foodservice when needed
- cleaning and organization of all storage rooms
- plan and execute yearly re-training exercise for all banquet staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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