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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
wellness programs
On-Site Fitness Centers
Professional Development
Job Description
The City of Austin stands as a beacon of progress, innovation, and community spirit, committed to shaping one of the nation’s most dynamic and fastest-growing cities. Known for its vibrant culture and forward-thinking governance, the City of Austin offers an enriching workplace environment where employees are valued not just as workers, but as integral members of a thriving urban community. The City prioritizes its core values of Empathy, Ethics, Excellence, Engagement, and Equity, ensuring that every service it provides reflects its dedication to the residents it serves. Working for the City of Austin means becoming part of a mission-driven organization... Show More
Job Requirements
- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Marketing, Liberal Arts or related field
- One year of relevant work experience in a convention center, public assembly/event facility or other related facility/industry
- Experience may substitute for education up to the maximum of four years
Job Qualifications
- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Marketing, Liberal Arts or related field
- One year of relevant work experience in a convention center, public assembly/event facility or other related facility/industry
- Experience may substitute for education up to the maximum of four years
- Knowledge of facility and event planning
- Knowledge of principles and processes for providing customer and personal services
- Knowledge of Federal, State and Local laws
- Knowledge of city practice, policy and procedures
- Knowledge of business and management principles involved in resource allocation, strategic planning, human resources and coordination of people and resources
- Knowledge of principles and methods for showing, promoting, and selling products or services
- Knowledge of marketing strategy and tactics, product demonstration, sales techniques and sales control systems
- Skill in oral and written communication
- Skill in handling multiple tasks and prioritizing
- Skill in using computer and related software
- Skill in planning and organizing
- Skill in data analysis and problem solving
- Ability to work with frequent interruptions and changes in priorities
- Ability to establish and maintain good working relationships with other city employees and the public
Job Duties
- Serves as primary department contact with event client after contracting process is completed
- Assists in scheduling and booking of events
- Conducts and coordinates pre-convention/event meetings to identify client’s expectations/needs
- Collects pre-convention/event information to ensure adequate space, personnel, equipment, etc. is available and to develop event work order
- Coordinates exhibitions, trade shows, meetings etc.
- Coordinates planning sessions with parking, security, maintenance, event services, and contracted divisions
- Develops/draws diagrams for convention/event set-up
- Reviews/inspects work to ensure facility is ready for use
- Inspects to accept/reject set-up, equipment, materials, workmanship, etc.
- Enforces rules/regulations concerning the use of facility and ensure adherence to contractual terms
- Confers with representatives of user organizations and contractors (i.e. clients, outside food and beverage, outside audio/visual and decorators)
- Coordinates the facility/departmental operational services during events
- Conducts and coordinate post-convention/event meetings to discuss any client concerns, issues, etc. that occur during the event
- Compiles data/information for cash reports, cost estimates, revenue estimates, etc.
- Writes/drafts routine correspondence, informational reports
- Develops and makes presentations to clients, service providers and represent facility/department as needed
- Answers client/citizen questions and provide assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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