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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
competitive pay
Tip pools
Monthly bonus pool
Paid Time Off
401k plan
Annual learning stipend
Referral bonuses
Medical insurance
Dental Insurance
Vision Insurance
HSA
Transit Benefits
Life insurance
Free fountain beverages
Discounted meals
friends and family ticket discounts
Job Description
BEAT THE BOMB is a pioneering entertainment company revolutionizing immersive group experiences by blending digital technology with live interactive games. Established in 2018 with its original location in Brooklyn, BEAT THE BOMB has grown rapidly to include multiple locations across the United States, including Atlanta, Washington D.C., Philadelphia, Charlotte, Houston, and Denver. The company specializes in creating dynamic and socially engaging environments where customers literally step into real-life video games. Its innovative digital and interactive game system sets it apart from traditional entertainment venues by offering a one-of-a-kind Mission experience involving teams dressed in hazmat suits navigating through various game... Show More
Job Requirements
- high school diploma or equivalent
- 2 plus years of experience in guest relations retail hospitality administrative or executive assistant roles
- excellent verbal and written communication skills
- ability to manage the full cycle of events from inquiry to execution
- proficient with event planning and guest management software
- detail oriented and able to handle contracts and payment processing accurately
- willingness to work flexible hours including some weekends
- ability to provide excellent customer service
- motivated and able to work independently with minimal supervision
Job Qualifications
- 2 plus years of experience in a related field guest relations retail or hospitality administrative or executive assistant roles
- highly self motivated and hardworking with a hunger to learn grow and win every day
- strong follow through with full ownership of the sales process from start to finish
- comfortable with software platforms
- detail oriented given work involves event planning contracts and payment processing
- exceptional communication skills both written and verbal
- believes in and lives by the beat the bomb values bring positivity take responsibility build the future create the fun
- experience with salesforce tripleseat or similar crm platform a plus
Job Duties
- provide excellent customer service to clients from menu and event development negotiations planning event execution and post event follow up
- work with clients to gather all necessary information to ensure event setup and execution details are accurate and all information is efficiently communicated to the beat the bomb management and operations teams
- process correspondence internal and external payments and beos accurately and in a timely manner
- assist customers with placing confirming orders communicating event details directing on site as needed and processing invoices in a timely manner
- attend and manage on site execution of events from installation delivery and setup through dinner service and on occasion through to event conclusion as needed
- provide tours of the location for potential clients
- support additional local marketing efforts such as local partnerships influencer marketing flyering and other guerrilla marketing tactics
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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