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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $25.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Lifecycle programs
Employee assistance program
Training and development opportunities
Job Description
ASM Global is the world’s leading venue management company and a prominent producer of live event experiences. With a portfolio that includes over 350 venues globally, the company is a trusted management and content partner dedicated to delivering exceptional live experiences. ASM Global operates some of the most significant stadiums, arenas, convention centers, and theaters across the globe. The company emphasizes substantial investment in growth, resources, and cutting-edge technology to enhance experiences not only for guests but also for its internal team members. This robust commitment to excellence has solidified ASM Global’s reputation as a premier player in the live... Show More
Job Requirements
- Bachelor's degree
- 5+ years related experience
- experience managing large events
- knowledge of hospitality management principles
- experience creating menus and BEO's
- excellent organizational skills
- good written and verbal communication skills
- ability to multitask and prioritize
- problem-solving skills
- supervisory experience preferred
- professional presentation
- proficiency with Microsoft Office
- ability to work independently
- flexible schedule including long, irregular hours
- ability to interact with all levels of staff
Job Qualifications
- Bachelor's degree (B.A.) from four-year college or university
- 5+ years related experience in the convention center and/or large hotel hospitality industry with experience managing large events/conventions
- experience creating menus for clients and BEO's
- working knowledge of principles of hospitality management, facility management, services and equipment for a similar facility
- excellent organizational, planning and interpersonal skills
- good written and verbal skills
- ability to prioritize multiple projects/multitasking
- demonstrate problem-solving and communication skills
- supervisory experience preferred
- professional presentation, appearance and work ethic
- knowledge using Microsoft Office and event software for drawing room diagrams
- ability to work under limited supervision and to interact with all levels of staff including management
- ability to work long and irregular hours including day, evening, weekends and holidays
Job Duties
- Oversees all aspects of facility operations related to events by communicating with Director of Operations and/or Director of F & B
- produce approved Banquet Event Orders (BEO's) for each event and create customized menus for Food & Beverage
- meets with client groups to plan and organize assigned meetings and/or events
- coordinates activities with service contractors for assigned meetings and/or events
- guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
- keeps clients informed as to status of deadline schedules including floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules and other relevant details
- prepares cost estimates and ensures all costs are paid before the event takes place
- provides clear, concise, and timely communication of detailed requirements to operational departments
- assists in scheduling operational set-ups to provide equipment or service needs
- monitors facility set-up when necessary and communicates all issues with respective Directors
- serves as primary liaison between clients and facility departments
- monitors in-house events maintaining close contact with clients and facility staff to ensure successful events
- greets client upon arrival and stays with client during the duration of their event
- follows-up on all client requests, concerns, and problems in a timely manner
- attends appropriate planning, organization and other event and facility meetings in support of facility operations
- serves as manager on duty as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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