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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $24.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Salon Service Group (SSG) is a leading company in the education and events sector of the salon and beauty industry. With a strong reputation for excellence, SSG specializes in delivering top-notch educational experiences and event management services tailored to the salon industry. The company prides itself on its commitment to facilitating learning, fostering creativity, and connecting professionals through expertly coordinated events and classes. As an industry leader, SSG supports growth and innovation by providing seamless event and education coordination that meets the dynamic needs of its partners and clients. The company’s culture emphasizes professionalism, attention to detail, and unmatched customer... Show More
Job Requirements
- Ability to sit at a desk for extended periods
- Ability to stand and walk for extended periods during event setup, execution, and teardown for events attended
- Ability to stand, walk, and pull class and event supplies from the warehouse
- Ability to lift, carry, and move boxes up to 30 lbs safely
- Comfortable bending, reaching, and performing tasks that require manual dexterity
Job Qualifications
- Experience in event planning and coordination, with knowledge of standard industry practices
- Experience working in an office setting with shifting priorities, constant interruptions, changing assignments, time-sensitive projects, heavy workload, and multiple projects simultaneously assigned by different staff
- Talent to create aesthetically pleasing materials and physical surroundings for events, including space planning
- Excellent interpersonal and communication skills, with the ability to negotiate and resolve issues positively
- Exceptional organizational and time management skills
- proven ability to prioritize effectively based on deadlines, complexity, and competing needs
- Proficiency in Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint, Planner)
- Experience with virtual meetings and working with Microsoft Teams
- Ability to collect and analyze data using spreadsheets or databases and summarize findings in written reports
- Proven ability to make independent decisions within budget, time, and logistical constraints
- Strong skills in planning, organizing, prioritizing, and problem-solving with the ability to reprioritize as needed using sound judgement
Job Duties
- Manage the full lifecycle of assigned events from concept to post-event evaluation
- Coordinate logistics such as venue selection, catering, and AV needs
- Develop task lists, timelines, and workflows to achieve event goals
- Create event overviews, playbooks and other planning documents
- Select menus, review, and proof BEOs
- Manage event budgets, track expenses, and support reconciliation process
- Maintain communication with internal and external stakeholders
- Serve as primary point of contact for participating manufacturers and vendors
- Ensure each event delivers a polished, professional, and seamless attendee experience
- Troubleshoot and resolve issues quickly and professionally
- Gather and review feedback and implement improvements for future events
- Ensure compliance with brand guidelines, safety requirements, and operational standards
- Coordinate staff travel including hotel and flight arrangements
- Utilize Microsoft Planner, Excel, or other event management software for efficient project management
- Represent Salon Service Group and provide on-site support at large events, including extended hours and weekends, a minimum of 2 annually
- Process and monitor class requests through the online portal
- Schedule educator contractors based on classes needs
- Secure supply lists
- prep, pack, and ship required materials from the SSG warehouse
- Coordinate educator travel including hotels and flights
- Collaborate with SSG Sales Consultants and brand representatives, as needed, to confirm class details and requirements
- Facilitate virtual classes and support presenter needs
- Maintain organized records of class-related expenses and receipts
- Available on weekends to support last-minute needs such as educator travel issues or class adjustments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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