Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment and dining venue known for its unique combination of a full-service restaurant, sports bar, and a high-energy arcade gaming experience. With locations across the United States and Canada, Dave & Buster's offers a vibrant atmosphere where guests can enjoy great food, watch live sports, and participate in interactive games and attractions. The company is dedicated to creating memorable experiences for groups of all sizes, whether for casual outings, celebrations, or corporate events. As part of its commitment to exceptional guest service and entertainment, Dave & Buster's fosters a dynamic work environment that encourages creativity, teamwork, and professional growth.
The role of an Event Coordinator at Dave & Buster's is vital to ensuring that every event, from birthday parties to corporate gatherings, runs seamlessly and meets the high standards of the brand. This position requires a detail-oriented and highly organized individual who excels in managing multiple aspects of event planning. The Event Coordinator will be responsible for conceptualizing and executing a diverse array of events, collaborating with internal teams such as food and beverage, gaming, and operations to deliver a flawless guest experience.
Candidates for this role will act as the primary liaison for clients, handling inquiries, managing expectations, and customizing event plans to align with both client needs and Dave & Buster's offerings. This includes drafting detailed proposals, managing event contracts and timelines, and overseeing budgets to ensure financial accuracy. The coordinator will also manage event setup and teardown, guaranteeing that all logistics are handled efficiently and that the event space is prepared to host guests professionally.
Additionally, the Event Coordinator must be proactive in resolving any challenges that arise during events to maintain customer satisfaction. Keeping detailed records of event details, guest interactions, and financial transactions is also a critical part of the job. Staying current with promotions, packages, and services is essential to inform clients properly and identify opportunities for upselling or repeat business.
The work environment at Dave & Buster's is fast-paced and lively, so the successful candidate must be capable of handling multiple demands simultaneously while maintaining a positive and professional attitude. Flexibility in work hours, including evenings and weekends, is necessary to accommodate event schedules. Physical aspects of the role include standing and walking for extended periods, frequently lifting up to 20 pounds, and performing light cleaning tasks to ensure event areas remain presentable.
Dave & Buster's is committed to equal employment opportunity and maintaining a diverse and inclusive workforce. The company provides accommodations as needed to ensure all employees can perform their responsibilities effectively. Working as an Event Coordinator here means joining a fun, engaging, and supportive team focused on creating unforgettable experiences for guests while advancing your career in event management.
The role of an Event Coordinator at Dave & Buster's is vital to ensuring that every event, from birthday parties to corporate gatherings, runs seamlessly and meets the high standards of the brand. This position requires a detail-oriented and highly organized individual who excels in managing multiple aspects of event planning. The Event Coordinator will be responsible for conceptualizing and executing a diverse array of events, collaborating with internal teams such as food and beverage, gaming, and operations to deliver a flawless guest experience.
Candidates for this role will act as the primary liaison for clients, handling inquiries, managing expectations, and customizing event plans to align with both client needs and Dave & Buster's offerings. This includes drafting detailed proposals, managing event contracts and timelines, and overseeing budgets to ensure financial accuracy. The coordinator will also manage event setup and teardown, guaranteeing that all logistics are handled efficiently and that the event space is prepared to host guests professionally.
Additionally, the Event Coordinator must be proactive in resolving any challenges that arise during events to maintain customer satisfaction. Keeping detailed records of event details, guest interactions, and financial transactions is also a critical part of the job. Staying current with promotions, packages, and services is essential to inform clients properly and identify opportunities for upselling or repeat business.
The work environment at Dave & Buster's is fast-paced and lively, so the successful candidate must be capable of handling multiple demands simultaneously while maintaining a positive and professional attitude. Flexibility in work hours, including evenings and weekends, is necessary to accommodate event schedules. Physical aspects of the role include standing and walking for extended periods, frequently lifting up to 20 pounds, and performing light cleaning tasks to ensure event areas remain presentable.
Dave & Buster's is committed to equal employment opportunity and maintaining a diverse and inclusive workforce. The company provides accommodations as needed to ensure all employees can perform their responsibilities effectively. Working as an Event Coordinator here means joining a fun, engaging, and supportive team focused on creating unforgettable experiences for guests while advancing your career in event management.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and/or weekends
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand for the majority of your shift
- Reach, bend, stoop, and perform light cleaning duties as necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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