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Dave & Buster's logo

Event Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for combining delicious food, exciting games, and unforgettable experiences all under one roof. Established with the vision to provide a unique blend of dining and entertainment, Dave & Buster's has become a favorite destination for families, friends, and corporate groups looking to enjoy social gatherings, celebrations, and team-building activities. The company prides itself on creating a lively atmosphere complemented by a menu featuring diverse culinary options alongside an extensive gaming and entertainment area. With multiple locations nationwide, Dave & Buster's maintains a commitment to exceptional customer service and memorable... Show More

Job Requirements

  • Ability to maintain a friendly and approachable demeanor
  • availability to work flexible hours including days, evenings, and weekends
  • capability to function effectively in a fast-paced, lively environment
  • clear written and verbal communication skills
  • ability to lift and carry items up to 20 pounds
  • ability to stand and walk for extended periods
  • ability to reach, bend, stoop, and perform light cleaning tasks as needed

Job Qualifications

  • Management reserves the right to add or modify duties at any time

Job Duties

  • As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
  • This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
  • Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
  • Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
  • Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
  • Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
  • Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
  • Maintain meticulous records of event details, guest interactions, and financial transactions
  • Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
  • Actively seek opportunities to enhance the event experience and identify potential for repeat business
  • Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
  • Assist other team members and contribute to a collaborative and supportive work environment
  • The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
  • Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
  • Maintain a friendly and approachable demeanor, smiling frequently
  • Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift, particularly during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
  • This job description is intended to provide a general overview of the responsibilities and expectations for this position

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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