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Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Dave & Buster's is a premier entertainment destination that combines dining, gaming, and live events all under one roof, providing an unmatched experience for guests of all ages. Founded in 1982, Dave & Buster's has grown into a recognized leader in the entertainment and hospitality industry, known for its vibrant atmosphere, exceptional food and beverage offerings, and a wide selection of interactive arcade games and activities. The company operates numerous locations across the United States and Canada, each designed to ensure guests have a fun and memorable outing. With a commitment to quality service and innovative entertainment, Dave & Buster's... Show More
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours, including days, evenings, and/or weekends
- Function effectively in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand for most of the shift
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Experience in event planning or coordination
- Strong organizational skills
- Excellent verbal and written communication abilities
- Ability to manage multiple tasks and deadlines
- Proficiency with event management software or tools
- Ability to work independently and as part of a team
- Customer service orientation
Job Duties
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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