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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team events
flexible scheduling
Job Description
Dave & Buster's is a leading entertainment and dining establishment renowned for blending a vibrant arcade gaming experience with a full-service restaurant and bar. With locations across the United States and Canada, Dave & Buster's has carved out a unique niche in the entertainment industry by offering guests a dynamic venue where they can enjoy everything from classic and cutting-edge arcade games to great food and drinks in a lively social atmosphere. The company prides itself on delivering memorable experiences to a broad range of customers including families, friends, corporate groups, and event attendees. Recognized for its energetic ambiance, quality... Show More
Job Requirements
- Maintain a friendly and approachable demeanor
- be available to work flexible hours including days, evenings, and weekends
- function effectively in a lively, fast-paced environment with potential noise and distractions
- communicate clearly in written and verbal forms
- occasionally lift and carry items up to 20 pounds
- move throughout the facility and remain standing for extended periods
- frequently walk or stand for the majority of shifts
- reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
Job Qualifications
- High school diploma or equivalent
- prior experience in event coordination or related customer service role preferred
- excellent organizational and multitasking skills
- strong interpersonal and communication abilities
- ability to work in a fast-paced environment
- proficiency in managing budgets and contracts
- familiarity with the hospitality or entertainment industry is a plus
- capability to collaborate effectively with diverse teams
Job Duties
- Conceptualize, plan, and execute a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events
- serve as the primary point of contact for event inquiries and client communication
- collaborate closely with internal teams including food and beverage, gaming, and operations to coordinate event logistics
- develop detailed event proposals, contracts, and timelines
- manage budgets and financial aspects of events
- oversee event setup and teardown to ensure proper configuration and resource availability
- proactively resolve issues during events to maintain guest satisfaction
- maintain meticulous records of event details, guest interactions, and financial transactions
- stay informed about offerings, promotions, and event packages
- actively seek opportunities to enhance the event experience and identify potential repeat business
- uphold a positive and professional demeanor
- assist team members and contribute to a collaborative work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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