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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
401k Retirement Savings
Holiday pay
Company paid life insurance
Career growth opportunities
Cna class tuition reimbursement
Employee assistance program
Employee Referral Bonuses
Job Description
Bermuda Village is a well-respected retirement community known for providing compassionate service and meaningful living experiences to its residents. The community prides itself on creating a welcoming and supportive atmosphere where employees are valued and empowered to make a positive impact. Bermuda Village is dedicated to upholding the highest standards of care and professionalism, ensuring that every resident and their family receives personalized attention and respect. The environment fosters teamwork and career development, making it an ideal place for individuals who seek long-term growth in the senior living and hospitality field. The community offers a variety of comprehensive benefits and... Show More
Job Requirements
- High school diploma
- minimum of 2 years experience in event coordination, hospitality, senior living, or customer-focused roles
- must have a valid driver’s license
- must pass a criminal background check
- ensure compliance and understanding of regulations regarding residents’ rights
Job Qualifications
- High school diploma
- minimum of 2 years experience in event coordination, hospitality, senior living, or customer-focused roles
- must have a valid driver’s license
- must pass a criminal background check
- ensure compliance and understanding of resident rights
- experience with Microsoft Word and Excel preferred
- associate’s or bachelor’s degree in hospitality, event management, communications, or related field preferred
- experience handling sensitive or memorial events
Job Duties
- Plan and coordinate memorial services, celebrations of life, and remembrance events with compassion and discretion
- organize milestone celebrations such as 90th/100th birthdays, anniversaries, and family-hosted events
- customize event details to honor resident preferences, cultural traditions, and family wishes
- develop detailed event timelines, setup plans, and service flow
- serve as the primary point of contact for residents and families regarding special events
- conduct planning meetings to understand expectations, tone, and special requests
- provide guidance and support families during sensitive events with empathy and professionalism
- coordinate with clergy, celebrants, musicians, florists, caterers, entertainers, photographers, and other service providers
- confirm contracts, schedules, and on-site logistics
- ensure vendors comply with community policies and standards
- work closely with Life Enrichment Coordinator to align special events with community calendar
- coordinate with Dining Services for refreshments, catering, and service style
- partner with Housekeeping and Maintenance for room setup, décor, and post-event cleaning
- collaborate with Concierge, Valet, and Transportation Teams for guest flow and accessibility
- oversee event setup, execution, and breakdown
- manage guest arrival, seating, and flow
- troubleshoot issues in real time to ensure seamless experience
- maintain respectful, calming presence during emotionally sensitive events
- assist with event announcements, memorial notices, and private invitations
- ensure accurate communication with staff regarding event logistics and expectations
- maintain event records, vendor lists, and post-event notes
- set up and breakdown community events including catering, activity events, and holiday events
- assist in other areas as requested by Director
- communicate with medical staff, nursing personnel, and other department supervisors
- decorate common areas for special events and holidays
- conduct individual and group interactions
- meet and greet visitors, including residents’ families, prospective residents, referral sources, vendors, and regulators
- answer phones according to community standards
- professionally cooperate with supervisors and community personnel
- monitor and evaluate customer satisfaction and help develop action plans to improve it
- perform duties assigned by Executive Director or Director of Activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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