Event Coordinator

Camden, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement plan options

flexible scheduling

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for blending great food, fun games, and unforgettable experiences all under one roof. Established as a premier destination for social gatherings, parties, and special events, Dave & Buster's offers a unique combination of dining and interactive entertainment that appeals to guests of all ages. With locations nationwide, the company prides itself on delivering high-energy environments where friends, families, and colleagues can come together to celebrate and connect in an exciting atmosphere. As a vibrant and dynamic entertainment venue, Dave & Buster's continually strives to innovate its offerings and provide exceptional customer service that exceeds guest expectations.

The role of an Event Coordinator at Dave & Buster's is an integral part of crafting memorable event experiences that align perfectly with the brand's reputation for excellence. The Event Coordinator is responsible for planning, coordinating, and executing various events, such as birthday parties, corporate meetings, team-building activities, and social gatherings. This position demands a highly organized, communicative, and proactive individual who can handle all aspects of event management from initial inquiry to final execution and follow-up. The Event Coordinator serves as the primary liaison between clients and internal teams, ensuring every detail is addressed and that the event runs smoothly. This includes collaboration with food and beverage, gaming, and operations teams to coordinate logistics and resolve any challenges swiftly.

Moreover, the role requires strong budget management skills to develop event proposals, contracts, and timelines. The coordinator oversees setup and teardown, ensuring the event space is optimally arranged and equipped. Maintaining accurate records of event specifics, guest communications, and financial transactions is essential to support seamless event delivery and future planning. The successful candidate must remain well-informed about Dave & Buster's event offerings and promotions to guide clients effectively and identify opportunities for repeat business. Upholding a positive and professional demeanor is critical as the Event Coordinator represents Dave & Buster's brand to guests and stakeholders alike. The position offers opportunities to contribute to a collaborative workplace culture while enhancing event experiences that leave lasting impressions on guests. This role can appeal to candidates passionate about event planning, customer service, and entertainment, seeking to thrive in a lively, fast-paced environment.

Job Requirements

Maintain a friendly and approachable demeanor, smiling frequently
Be available to work flexible hours including days, evenings, and/or weekends based on event schedules
Effectively function in a lively, fast-paced environment with potential noise and distractions
Communicate clearly and concisely in both written and verbal forms
Occasionally lift and carry items weighing up to 20 pounds
Move throughout the facility and remain standing for extended periods as needed to oversee events
Frequently walk or stand for the majority of your shift, particularly during event execution
Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable

Job Qualifications

Excellent organizational and multitasking abilities
Strong communication and interpersonal skills
Proven experience in event planning or coordination is preferred
Ability to manage budgets and administrative tasks efficiently
Knowledge of hospitality or entertainment industry is advantageous
Proficient in computer applications and event management software
Ability to work collaboratively within a team
Professional demeanor and customer-focused approach

Job Duties

Conceptualize, plan, and execute a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
Collaborate closely with various internal teams including food and beverage, gaming, and operations to coordinate event logistics and ensure smooth execution
Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
Maintain meticulous records of event details, guest interactions, and financial transactions
Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
Actively seek opportunities to enhance the event experience and identify potential for repeat business
Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
Assist other team members and contribute to a collaborative and supportive work environment