Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading destination for creative and celebratory needs in North America, operating over 1,300 stores across 49 states and Canada, including a robust online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative. The company not only offers a wide array of products and services for crafting and celebrating but also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels places a strong emphasis on the well-being of its team members by providing comprehensive benefits, including... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to plan and coordinate events
- Strong communication skills
- Ability to stand for long periods and perform physical tasks such as lifting
- Ability to interact positively and respectfully with customers and team members
- Willingness to work nights, weekends, and early mornings
- Ability to follow Standard Operating Procedures
- Commitment to safety and compliance
- Must be able to perform physical activities including bending, lifting, carrying, reaching, and stretching
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal communication and listening skills
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client’s feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards and set up, break down, and clean before and after each event
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes such as Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company programs to ensure compliance
- Interact with others in an accepting and respectful manner and project a positive image
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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