Dave & Buster's logo

Dave & Buster's

Event Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.75 - $26.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Professional Development
Employee Discounts
Retirement Plan
team events

Job Description

The hiring establishment is a vibrant and dedicated company specializing in event coordination and hospitality services, striving to provide exceptional experiences through what they describe as "unreasonable hospitality." This company places a high value on the behind-the-scenes functions that make every event successful and memorable, focusing intently on customer satisfaction and operational excellence. Operating within the event and hospitality industry, it blends a dynamic team culture with a goal-oriented approach to delivering impeccable service through detailed planning and coordination.

This particular opportunity is for the position of Event Coordinator, a crucial role that supports the sales department by handling essential a... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in event coordination or hospitality preferred
  • Excellent decision-making skills
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and deadlines
  • Proficiency in basic data analysis
  • Fluency in English

Job Qualifications

  • Strong organization skills
  • Strong verbal communication skills
  • Ability to analyze basic data to help operations and the sales team with decision making
  • Ability to communicate clearly and regularly with operations, sales team and guests
  • Ability to clearly verbalize guests needs to operations and other team members
  • Friendly demeanor with a "You Got It" attitude
  • Proficient in reading and communicating in English

Job Duties

  • Go above & beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • Take RFPs and calls for social events, converting them to closed "won" business
  • Conduct site tours as needed
  • Ensure accurate and prompt distribution of all paperwork for "pop up parties" working through management team to ensure they are staffed to support
  • Provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is "closed won", communicating to operations any changes to BEOs or updated signed contracts
  • Follow up on ARs, collect payment information, and close out any remaining balances
  • Submit check requests/invoices as needed
  • Ensure operations has the most up-to-date BEO for each event
  • Offer "upsell" opportunities to event hosts after sale is "closed won"

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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