Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is the leading destination for all things creative and celebrating in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973, Michaels has grown to become a trusted brand for crafting enthusiasts, providing a wide array of art supplies, custom framing services, and craft project materials. Their mission is to fuel the joy of creativity and celebration for customers of all ages, supporting artistic expression and memorable events. Michaels is also committed to inclusivity, offering reasonable accommodations for applicants and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children or organizing children's events
- Strong communication skills
- Ability to stand for extended periods
- Ability to lift and carry heavy items
- Ability to handle multiple tasks simultaneously
- Availability to work nights, weekends, and early mornings
- Basic proficiency in computer and administrative tasks
- Ability to follow company policies and procedures
- Comfortable interacting with customers of all ages
- Willingness to maintain store cleanliness and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Excellent people skills
- Experience working with children and children's events
- Good communication skills including written, verbal, nonverbal communication, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to multitask and manage time effectively
- Familiarity with event planning and coordination
- Basic computer skills for administrative tasks
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards including setup and cleanup before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact positively and respectfully with others
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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