Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
ASM Global is the world’s leading venue management company and producer of live event experiences, partnering with over 350 venues worldwide. With a portfolio that includes some of the most important stadiums, arenas, convention centers, and theaters globally, ASM Global stands as a preeminent management and content partner committed to delivering extraordinary live experiences. The company thrives on its unmatched dedication and profound expertise in operating and investing in premier event venues. ASM Global continuously invests in growth, resources, and technology to enhance the experience of both its internal team members and the guests it serves. This commitment to excellence... Show More
Job Requirements
- Bachelor's degree from four-year college or university
- Minimum 5 years related experience in convention center or large hotel hospitality industry managing events
- Experience creating menus and banquet event orders
- Knowledge of hospitality and facility management principles
- Excellent organizational and interpersonal skills
- Strong written and verbal communication skills
- Ability to multitask and prioritize projects
- Problem-solving and communication skills
- Supervisory experience preferred
- Proficient in Microsoft Office and event software
- Ability to work independently
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Bachelor's degree from four-year college or university
- 5+ years related experience in convention center and/or large hotel hospitality industry managing large events/conventions
- Experience creating menus for clients and BEOs
- Working knowledge of hospitality management principles, facility management, services and equipment for similar facilities
- Excellent organizational, planning and interpersonal skills
- Good written and verbal communication skills
- Ability to prioritize multiple projects and multitask
- Demonstrated problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Knowledge of Microsoft Office and event software for drawing room diagrams
- Ability to work under limited supervision and interact with all levels of staff including management
- Ability to work long and irregular hours including day, evening, weekends and holidays
Job Duties
- Oversees all aspects of facility operations related to events by communicating with Director of Operations and/or Director of F & B
- Produce approved Banquet Event Orders (BEOs) for each event and create customized menus for Food & Beverage
- Meets with client groups to plan and organize assigned meetings and/or events
- Coordinates activities with various service contractors for assigned meetings and/or events
- Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
- Keeps clients informed as to status of deadline schedules including floor plan submissions, meeting room set-up specifications, insurance requirements, payment schedules and other details
- Prepares cost estimates and ensures all costs are paid before the event takes place
- Provides clear, concise and timely communication of detailed requirements to operational departments
- Assists in scheduling operational set-ups to provide equipment or service needs
- Monitors facility set-up when necessary and communicates issues with respective Directors
- Serves as primary liaison between clients and facility departments
- Monitors in-house events, maintains close contact with clients and facility staff to ensure successful events, greets clients on arrival and stays throughout event
- Follows up on all client requests, concerns and problems timely
- Attends planning, organization and other event and facility meetings
- Serves as manager on duty as required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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