Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
long-term disability
short-term disability
Retirement Plan
Paid Time Off
Employee Discounts
Paid holidays
Job Description
Cranbrook Educational Community, founded in 1904 by Detroit philanthropists George and Ellen Booth, is a prestigious institution that has grown into one of the world's leading centers of education, science, and art. Located in Bloomfield Hills, Michigan, approximately 20 miles north of downtown Detroit, Cranbrook offers a unique and inspiring environment with a campus that has been recognized as a National Historic Landmark since 1989. The community comprises a graduate Academy of Art, a contemporary Art Museum, a Center for Collections and Research, House and Gardens, an Institute of Science, and independent Pre-K through 12 college preparatory schools that serve... Show More
Job Requirements
- High school diploma or GED required
- Associate's or bachelor's degree in event management, hospitality, business administration, or related field preferred
- Minimum of two (2) years of event planning, coordination, or administrative experience required
- Strong organizational and event coordination and planning skills
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with scheduling or event management systems preferred
- Demonstrated ability to manage multiple projects, prioritize deadlines, and adapt to changing circumstances
- Excellent written and verbal communication skills
- Strong customer service orientation
- Ability to handle confidential information with discretion and professionalism
- Valid Michigan Driver's License with satisfactory driving record
Job Qualifications
- High school diploma or GED required
- Associate's or bachelor's degree in Event Management, Hospitality, Business Administration, or related field preferred
- Minimum of two (2) years of event planning, coordination, or administrative experience required
- Strong organizational and event coordination and planning skills
- Strong proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with scheduling or event management systems preferred
- Demonstrated ability to manage multiple projects, prioritize deadlines, and adapt to changing circumstances
- Excellent written and verbal communication skills
- Strong customer service orientation
- Ability to handle confidential information with discretion and professionalism
- Valid Michigan Driver's License with satisfactory driving record
Job Duties
- Coordinate, plan, and manage meetings, programs, and special events across Cranbrook venues
- Serve as the primary on-site coordinator for assigned events, including final walk-throughs and day-of execution
- Attend planning meetings with internal and external clients to define scope, timelines, logistics, and resource needs
- Coordinate event logistics including room layouts, rentals, vendors, security, transportation, and staffing
- Ensure compliance with Cranbrook facility guidelines, alcohol management policies, and applicable permits and licenses
- Notify the Event & Customer Services Manager of incidents, damage, or non-compliance and participate in post-event evaluations
- Maintain and manage the master campus-wide Planning Schedule using the Meeting Reservation Manager (MRM) system
- Serve as the primary MRM system administrator and customer contact
- Review reservation requests for global campus impact and communicate implications to requestors
- Respond to inquiries regarding campus rentals, pricing, availability, and services
- Provide venue tours and assist clients with space selection and event feasibility
- Develop facility rental agreements, projected cost estimates, and profit margin worksheets
- Collect, deposit, and track event-related revenue in a timely and accurate manner
- Participate in departmental budgeting and forecasting processes
- Assist with marketing and outreach efforts related to Cranbrook's facility rental and event programs
- Initiate and administer required event-related permits and licenses, including special liquor licenses, tent permits, raffles, signage, and other regulatory approvals
- Coordinate with internal departments and external agencies to ensure compliance and timely approvals
- Manage and maintain Cranbrook's photography program in coordination with Cranbrook House & Gardens
- Schedule approved photography sessions and distribute confirmations to photographers, Security & Safety, and relevant campus partners
- Ensure insurance certificates and approvals are secured prior to sessions
- Provide administrative and project support to the Event & Customer Services team
- Cross-train to support Customer Service operations during absences or peak periods
- Maintain organized records, spreadsheets, and reports supporting departmental operations
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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