Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $28.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a dynamic collaboration between two industry leaders, Legends and ASM Global, dedicated to redefining excellence in sports, entertainment, and live events. This powerhouse partnership combines unmatched expertise with a worldwide reach, providing turnkey solutions across all facets of venue management and revenue generation for some of the most iconic brands and locations on the planet. Legends Global employs a holistic, data-driven approach that encompasses planning, sales, partnerships, hospitality, and merchandise, ensuring the delivery of extraordinary experiences tailored to top-tier clients. ASM Global, the foremost authority in venue management and live event production, oversees an impressive portfolio of... Show More
Job Requirements
- Bachelor's degree preferred
- 1-3 years of experience in event coordination or hospitality operations
- convention center experience preferred
- knowledgeable in Microsoft Office applications
- excellent customer service skills
- strong communication and organizational skills
- ability to work nights, weekends, and holidays
- capacity to multitask and prioritize
- ability to handle conflicts and work under pressure
- proficient in using modern office equipment
- ability to work independently and exercise good judgment
- flexible and adaptable to changing situations
- capable of maintaining professional relationships
- highly motivated and self-directed
Job Qualifications
- Bachelor's degree from an accredited four-year college or university in hospitality, business, or related field preferred
- or equivalent combination of education, training, and experience
- 1-3 years of progressively responsible experience in event coordination or hospitality operations may be considered in lieu of a degree
- convention center experience preferred
- experience within facility coordination is desirable
- PC Windows-based Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
- customer service experience required
- superior communication and organizational skills
- highly motivated, self-directed, ability to work in a fast-paced environment
- able to work nights, weekends, and holidays as needed
- ability to learn and demonstrate industry terminology, venue capabilities, operational procedures, event coordination, and event related services
- demonstrate principles and techniques of supervision, training, budgeting, and administrative duties
- handle conflicts, make common sense decisions during high tension and stressful situations
- work independently, exercise judgment and initiative
- organize and prioritize work to meet deadlines
- remain flexible and adjust to situations as they occur
- follow oral and written instructions and communicate effectively
- maintain professional image
- maintain effective relationships with clients, employees, exhibitors, patrons
- tactfully interact with staff, clients, public, and hospitality community
- handle multiple priorities simultaneously
- operate modern office equipment
- computer knowledge in Microsoft Office and ability to learn event creation software
Job Duties
- Planning, organizing, and controlling events within the venue as assigned
- Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
- Keep clients informed as to status of deadline schedules including floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
- Create, distribute, and update various working documents for all assigned events including floorplans, staffing, event work orders, cost estimates, event comparisons, information sheets
- Conduct client consultations to understand event objectives, requirements, and timelines
- Coordinate outside service needs with food and beverage contractor, decorators, or other vendors
- Ensure all FF&E requirements are met for each assigned event by providing clear, concise, and timely communication of detailed requirements to operational departments
- Lead and coordinate pre-con meetings with clients
- Participate in non-assigned major event meetings and actively in major events as needed
- Coordinate and participate in inspections of the facilities to ensure readiness and compliance with client requirements
- Oversee event setup, execution, and breakdown on event days
- Attend assigned events to resolve issues involving clients and patrons
- Make immediate decisions and communicate with all users of the venue in an emergency
- Coordinate with necessary departments to ensure all areas are properly addressed prior to and post-event
- Maintain professional demeanor and generate positive public relations with clients, patrons, and staff
- Provide input to the department during post-event discussions regarding issues that arose
- Prepare cost estimates, monitor final billing, and settle event costs with clients
- Collect and settle invoices timely
- Manage administrative duties including digital reader boards, ordering event materials, and maintaining post event survey records
- Establish and maintain effective relationships with police, fire, EMTs, security personnel, and safety organizations
- Handle complaints, disturbances or related problems
- Investigate, report, and provide follow-up on incidents
- Work extended, irregular hours including nights, weekends and holidays
- Serve as manager on duty as required
- Perform related duties as assigned
- Strong organizational and time-management skills
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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