Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $30.75
Work Schedule
Standard Hours
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
This job opportunity is with a dynamic restaurant and events company dedicated to providing exceptional dining experiences and memorable event services. The organization has built a strong reputation for hosting outstanding private parties, social gatherings, and community outreach events while maintaining high standards in hospitality and guest satisfaction. As a well-established restaurant, the company prides itself on delivering quality food and service in a welcoming atmosphere, offering customers a vibrant social dining environment with expertly managed events. The establishment emphasizes continuous growth and community engagement, ensuring that every event is handled with professionalism, attention to detail, and creativity. They actively... Show More
Job Requirements
- Valid RAMP/TIPS certification
- Ability to stand and walk regularly
- Ability to lift and move up to 30 pounds
- Strong communication and interpersonal skills
- Organizational and multitasking abilities
- Ability to work effectively in a fast-paced environment
- Willingness to engage in community networking and promotion
Job Qualifications
- No prior experience or training required
- Valid RAMP/TIPS certification
- Competent in required job skills and knowledge
- Able to perform essential duties satisfactorily
- Demonstrates continuous learning and problem-solving skills
- Strong customer service orientation
- Cooperative and ethical work conduct
- Able to follow policies, procedures, and management direction
- Maintains appropriate personal appearance
- Consistently punctual and dependable
- Adheres to safety and security protocols
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in-house, catering parties and outside events that may affect staffing and/or sales
- Maintaining all social media sites - Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
- Design, print, implementation of all promo materials
- Promoting various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
No experience required
Job Location
Restaurants and hotels use OysterLink to hire.
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