Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.25 - $29.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Job Description
Our company is a vibrant and customer-focused restaurant dedicated to providing exceptional dining experiences through outstanding service and memorable events. We pride ourselves on maintaining a dynamic atmosphere where both guests and team members feel valued and engaged. As a well-established venue, we host a variety of special events and private parties that contribute significantly to our community’s social fabric and our business's success. Our commitment is to excellence, innovation, and growth within the restaurant and events industry, blending culinary delight with exceptional hospitality to ensure every customer leaves satisfied.
We are currently seeking an experienced Events & Restaura... Show More
We are currently seeking an experienced Events & Restaura... Show More
Job Requirements
- Valid RAMP/TIPS certification
- ability to stand and walk regularly
- ability to lift and/or move up to 30 pounds
- ability to perform each essential duty satisfactorily
- good communication skills
- availability to work flexible hours including lunch and dinner shifts
- basic computer literacy for managing social media and event calendars
- ability to respond to customer inquiries within 24 hours
Job Qualifications
- No prior experience or training required
- valid RAMP/TIPS certification
- able to perform essential duties satisfactorily
- good communication and organizational skills
- ability to manage multiple priorities
- customer service orientation
- problem-solving ability
- leadership and team supervision skills
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print, and implement all promo materials
- promote various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure comment cards are available to the staff and collect at the end of all shifts
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
No experience required
Job Location
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