Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Retirement Plan
Job Description
The hiring establishment is a dynamic restaurant that prides itself on delivering exceptional dining experiences and hosting memorable events. This restaurant is dedicated to creating a welcoming environment for guests while fostering a culture of teamwork and excellence among its staff. The establishment specializes in hosting private parties, special events, and catering to both individual diners and groups with a focus on quality service, ambiance, and customer satisfaction. The atmosphere is vibrant and energetic, supported by a team that values dedication, professionalism, and continuous improvement.
The role of Events & Restaurant Manager is integral in ensuring the smooth ope... Show More
The role of Events & Restaurant Manager is integral in ensuring the smooth ope... Show More
Job Requirements
- Valid RAMP/TIPS certification
- Ability to stand and walk regularly
- Ability to lift and/or move up to 30 pounds
- Strong communication skills
- Excellent organizational skills
- Ability to manage multiple tasks efficiently
- Commitment to guest satisfaction
- Basic computer skills for managing intranet and social media
- Dependability and punctuality
- Capability to work flexible hours including evenings and weekends
Job Qualifications
- No prior experience or training required
- Valid RAMP/TIPS certification
- Ability to perform essential duties satisfactorily
- Competent in required job skills and knowledge
- Excellent customer service skills
- Strong organizational and communication skills
- Ability to manage social media and promotional activities
- Leadership skills to train and supervise staff
- Problem-solving abilities
- Ability to work under minimal supervision
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in-house, catering parties and outside events that may affect staffing and/or sales
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print, implementation of all promo materials
- Promote various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews or complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales by networking and attending community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure comment cards are available to staff and collected at end of all shifts
Job Qualifications
Experience
No experience required
Job Location
A simple hiring platform for hospitality businesses.
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