Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.25 - $26.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
ASM Global is a world leader in the management and operation of publicly accessible assembly facilities. Renowned for their expertise in delivering outstanding event experiences and operational excellence, ASM Global manages a diverse portfolio that includes arenas, stadiums, convention centers, and theaters. Among its prominent venues are the Caesars Superdome, Smoothie King Center, and Champions Square, all located in New Orleans, Louisiana. These iconic sites host a wide range of events, from major sporting and entertainment events to conferences and cultural gatherings, serving a broad spectrum of clients and patrons. As a premier organization in the industry, ASM Global is... Show More
Job Requirements
- must possess a valid Louisiana driver's license at the time of appointment and throughout employment
- able to work nights, weekends, and holidays as needed
- able to move around the facility
- able to stand for long hours during events
- able to talk and hear
- able to work inside or outside of the building as needed
- must successfully pass a criminal background check
Job Qualifications
- Bachelor's degree or equivalent work experience
- 2-3 years experience with increasing levels of responsibilities in the facility industry
- experience within facility coordination is desirable
- superior communication and organizational skills
- highly motivated and self-directed
- ability to work in a fast-paced environment
- proficiency with PC Windows-based Microsoft Office applications including Outlook, Excel, Word, and PowerPoint
- must successfully pass a criminal background check
Job Duties
- Planning, organizing, and controlling events within the facilities as assigned
- create, distribute, and update various working documents for all assigned events, including staffing, event work orders, cost estimates, event comparisons, information sheets
- ensure efficient and effective communication regarding the delivery of services to clients
- lead and coordinate pre-con meetings with clients
- participate in non-assigned major event meetings such as pre and post cons
- provide turnkey special project research and fulfillment as assigned
- actively participate in non-assigned major events as needed
- supervise all staffing for assigned events
- coordinate with the staffing department to ensure proper placement of necessary team members throughout the facility during events
- coordinate outside service needs with food and beverage contractor, decorators, or other vendors
- coordinate client and facility requirements via external messaging such as video boards, external audio
- ensure all FF&E requirements are met for each assigned event including signage and equipment
- coordinate and participate in proper inspections of the facilities to ensure readiness and compliance with the requirements of the clients prior to hosting the event
- deliver necessary information to event staff during briefing to ensure appropriate knowledge of concerns affecting the event
- attend assigned events to be available to resolve any and all issues that may arise involving clients and patrons
- assist with special needs or requests for all front of house arrangements such as house opening, late seating, clearing aisles
- make immediate decisions and communicate with all users of the facility in an emergency situation
- coordinate with all necessary departments to ensure all areas are properly addressed prior to, and post-event
- maintain the proper image and generate positive public relations with clients, patrons, and staff
- maintain professional demeanor and attire at all times
- provide comments/input to the department during post-event discussions regarding issues that arose during the event
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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