Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $23.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee assistance program
Job Description
ASM Global is a leading venue management and services company dedicated to delivering exceptional experiences through the management of convention centers, stadiums, and arenas worldwide. One of its prominent locations, the Shreveport Convention Center situated in Shreveport, Louisiana, offers state-of-the-art event spaces including exhibit halls and auditoriums, serving as a central hub for a variety of events ranging from corporate meetings and conferences to social gatherings and municipal functions. The center prides itself on providing excellent client service, innovative event solutions, and seamless operational management to ensure that every event hosted is executed with precision and professionalism.
The ... Show More
The ... Show More
Job Requirements
- Bachelor's degree or equivalent
- 1 to 2 years of related experience or training
- Working knowledge of facility management principles
- Excellent organizational and communication skills
- Ability to prioritize multiple projects
- Proficient in Microsoft Word and Excel
- Ability to work flexible hours including evenings and weekends
- Physical stamina to stand for up to 8-10 hours
- Ability to interact with staff at all levels
Job Qualifications
- Bachelor's degree from four-year college or university
- 1 to 2 years related experience and/or training
- Or equivalent combination of education and experience
- Working knowledge of the principles of facility management, services and equipment for a similar facility
- Excellent organizational, planning and interpersonal skills
- Good written and verbal skills
- Ability to prioritize multiple projects
- Demonstrate problem-solving and communication skills
- Supervisory experience preferred
- Professional presentation, appearance and work ethic
- Proficient in Word and Excel
- Familiar with presentation software such as PowerPoint
- Ability to work under limited supervision and to interact with all levels of staff, including management
- Solid knowledge of principles and practices of personnel administration
- Strong analytical and problem-solving skills
- Excellent interpersonal skills essential
Job Duties
- Manages all events inclusive of full exhibit hall and Municipal Auditorium primarily SCC
- Advises, guides, counsels and meets with assigned clients as necessary regarding all event details and logistics
- Gathers and organizes all information pertinent to the event such as scheduled and meeting room requirements
- Advises clients on the operational procedures, policies, rules and regulations and deadlines of the facility
- Quotes prices for operational and labor services not specified in the Event License Agreement
- Provides clear, concise, and timely communication of detailed requirements to the operational department
- Process last-minute changes requested by clients and alerts internal departments and/or service contractors as necessary
- Must be present during the execution of the event and serve as manager on duty as required
- Coordinate, schedule and host weekly upcoming meetings
- Provides creation of preliminary event estimates and other information requested by clients prior to the event being held
- Supervises staff and oversees all aspects of facility operations related to events
- Meets with client groups to plan and organize assigned meetings and/or events
- Coordinates activities with the various service contractors for assigned meetings and/or events
- Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures
- Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
- Prepares cost estimates and monitors final billing
- Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or services needs. Monitors and supervises facility set-up when necessary
- Assists in training event services staff
- Serves as primary liaison between clients and facility departments
- All other necessary duties as assigned
- Prepares and distributes to client and internal department in a timely manner an event document detailing all information required for the execution of the event
- Maintains documentation of all contracts and correspondence related to definite sales accounts
- Accurately input and update all information pertinent to definite sales accounts into Venue Ops
- Prepares, reviews and completes final event settlements. Handles subsequent inquiries regarding event settlements
- Research, review and recommend equipment, materials and supplies required in providing event services and planning
- Represents department at site visits and pre-planning meeting as requested by Events Manager/Director of Operations
- Meets with internal departments as necessary to discuss event requirements. Holds pre-event meetings with client and internal departments to review event requirements and logistics
- Attends department meetings as required
- Performs related duties as assigned by the Events Manager/Director of Operations
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: