Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.80
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a premier retail destination for arts and crafts enthusiasts across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores throughout 49 states and Canada, including an extensive online presence at Michaels.com and Michaels.ca. The company is nationally recognized as the best place for all things creative, catering to customers who enjoy crafting, creating, and celebrating life's special moments. Michaels also owns Artistree, a prominent manufacturer of custom and specialty framing merchandise, further emphasizing its commitment to providing comprehensive creative solutions to its customers.
Michaels provides a welcoming and inclusiv... Show More
Michaels provides a welcoming and inclusiv... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in event coordination or customer service
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves using ladders
- ability to perform physical tasks such as bending, carrying, reaching, and stretching
- availability to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- ability to provide reasonable accommodations if needed
- positive and respectful attitude
- good listening skills
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails and making phone calls
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Credit Card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and Company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink connects hospitality employers and applicants.
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