Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $30.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
Job Description
The hiring establishment is a vibrant restaurant dedicated to providing exceptional dining experiences through outstanding food, service, and community engagement. This restaurant is not only focused on daily operations but also strongly committed to hosting special events and private parties that bring people together in unique and memorable ways. Recognized for its lively ambiance and attentive service, it strives to offer a combination of casual dining with professional event management, catering to both everyday customers and special occasion clientele. With an emphasis on quality hospitality and community involvement, this establishment is continuously working to expand its sales and customer base... Show More
Job Requirements
- high school diploma or equivalent
- minimum of 3 years experience in restaurant or hospitality management
- proven track record in event planning and execution
- strong organizational and multitasking abilities
- excellent written and verbal communication skills
- proficiency in using social media platforms
- ability to work flexible hours including nights and weekends
- customer service-oriented mindset
- ability to lead and motivate a team
- basic knowledge of health and safety regulations
Job Qualifications
- proven experience in restaurant and event management
- strong leadership and team management skills
- excellent communication and interpersonal skills
- experience with social media management and marketing
- ability to manage multiple tasks efficiently
- knowledge of inventory and supply ordering
- proficiency in handling customer feedback and complaint resolution
- familiarity with event booking and contract management
- adept at using technology for scheduling and reporting
- ability to maintain a professional and positive attitude under pressure
Job Duties
- assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory am/pm pre-shift meetings for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in-house, catering parties and outside events that may affect staffing and/or sales
- maintain all social media sites including Facebook, Twitter, Instagram, Yelp and OpenTable
- design, print and implement all promotional materials
- promote various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- complete CTUIT reports and send nightly sales emails
- check Yelp, OpenTable and TripAdvisor and draft responses to any negative reviews or complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete and distribute bar cards daily to entire staff and managers
- ensure comment cards are available and collected at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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