Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $31.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
The hiring establishment is a dynamic restaurant venue that specializes in providing exceptional dining experiences coupled with memorable events. This company is known for its vibrant atmosphere and commitment to customer satisfaction, catering to a diverse clientele with a passion for excellent food and outstanding service. As a well-established restaurant in the community, it prides itself on maintaining a welcoming environment and continuously growing its events portfolio to enhance guest experiences and drive sales.
The role of Events & Restaurant Manager is pivotal in maintaining the seamless operations of the restaurant while spearheading sales growth through effective party and ... Show More
The role of Events & Restaurant Manager is pivotal in maintaining the seamless operations of the restaurant while spearheading sales growth through effective party and ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or event coordination
- Ability to work flexible hours including evenings and weekends
- Strong organizational skills and attention to detail
- Proficiency with social media platforms and basic computer applications
- Excellent communication and customer service skills
- Ability to respond promptly to inquiries and handle guest concerns professionally
Job Qualifications
- Proven experience in restaurant and event management
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Proficiency in social media management
- Customer service-oriented with a focus on guest satisfaction
- Knowledge of inventory and supply chain procedures
- Experience with event planning and contract administration
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with General Manager
- Review contracts with General Manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in-house, catering parties and outside events that may affect staffing and/or sales
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print, and implement all promo materials
- Promote various nights and events
- Play theme-appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- Generate CTUIT and nightly sales email
- Check Yelp, OpenTable and Trip Advisor and draft response to negative reviews/complaints
- Ensure guest satisfaction and retention
- File comment cards and update database
- Get out into the community and grow sales through networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure comment cards are available to staff and collected at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: