Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $31.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Community Involvement Opportunities
Job Description
Our establishment is a dynamic and vibrant restaurant that prioritizes exceptional guest experiences and community engagement. We are dedicated to providing a welcoming atmosphere where quality food, excellent service, and memorable events come together. Known for our commitment to both daily operations and the successful execution of private parties and special events, our restaurant plays an integral role in the local dining and social scene. We understand the importance of a strong team and the effective management of resources to ensure a consistently high standard of service and guest satisfaction.
The Events & Restaurant Manager plays a pivota... Show More
The Events & Restaurant Manager plays a pivota... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or event management
- availability to work flexible hours including evenings and weekends
- strong organizational skills
- proficiency with social media platforms
- ability to communicate effectively
- customer service orientation
- ability to work in a fast-paced environment
Job Qualifications
- Proven experience in restaurant or events management
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proficient in social media management and marketing
- ability to multitask and manage time effectively
- skills in customer service and conflict resolution
- knowledge of event planning and contract administration
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites - Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
- design, print, implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- get out into the community and grow sales, by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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