Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $31.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The establishment seeking to hire for the position of Events & Restaurant Manager operates within the hospitality and food service industry, specifically focusing on creating memorable dining experiences and managing social events. This company is committed to excellence in customer service, event execution, and restaurant operations. Known for its dedication to quality and community engagement, the establishment strives to provide an inviting atmosphere for both everyday dining and special occasions. The setting likely incorporates a full-service restaurant environment coupled with a strong emphasis on hosting various parties and private events, ensuring an all-encompassing guest experience.
The role of Events... Show More
The role of Events... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or event management
- ability to work flexible hours including evenings and weekends
- strong computer skills including Microsoft Office and social media management
- excellent verbal and written communication skills
- physical ability to stand and walk for extended periods
- attention to detail and problem-solving skills
- valid work authorization
Job Qualifications
- Proven experience in restaurant and event management
- strong leadership and interpersonal skills
- excellent organizational and multitasking abilities
- proficiency with social media platforms for business promotion
- effective communication and customer service skills
- experience with contract administration and sales reporting
- ability to manage a team and coordinate multiple events
- familiarity with hospitality industry standards and best practices
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in-house, catering parties and outside events
- maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print and implement all promo materials
- promote various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- generate CTUIT and nightly sales emails
- check Yelp, OpenTable and TripAdvisor and draft response to negative reviews and complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- get out into the community and grow sales by networking and attending community outreach programs
- complete bar cards daily and distribute to staff and managers
- ensure comment cards are available to staff and collect at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: