Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $30.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
flexible scheduling
Job Description
The establishment seeking an Events & Restaurant Manager is a dynamic and vibrant restaurant that prides itself on delivering exceptional dining experiences alongside memorable special events and private parties. This restaurant is a well-established venue known for its dedication to quality service, customer satisfaction, and a lively atmosphere that attracts an engaged community of patrons. With a strong emphasis on both everyday dining and event hosting, the venue offers a unique blend of hospitality services ranging from casual meals to sophisticated gatherings. The restaurant values a high standard of professional presentation, teamwork, and operational excellence to ensure consistent guest satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years experience in restaurant or event management
- ability to work flexible hours including weekends and holidays
- strong organizational skills
- excellent communication skills
- ability to handle multiple tasks under pressure
- proficiency in using computers and social media platforms
Job Qualifications
- High school diploma or equivalent
- proven experience in restaurant or event management
- strong leadership and team management skills
- excellent interpersonal and communication skills
- proficiency with social media platforms and online review sites
- ability to multitask and manage time effectively
- experience with inventory management and ordering
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites - Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print, implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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