Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $27.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays
Job Description
The hiring establishment is a dynamic restaurant that prides itself on offering exceptional dining experiences combined with vibrant event hosting capabilities. This establishment is dedicated to providing both outstanding food service and creating memorable social and corporate events. With a strong emphasis on customer satisfaction, community engagement, and operational excellence, the restaurant aims to be a leading venue for parties, private events, and daily dining in its locality. Known for its warm atmosphere and professional staff, the restaurant fosters a culture of teamwork, hospitality, and continuous improvement to ensure every guest experience surpasses expectations.
The role of Events & Resta... Show More
The role of Events & Resta... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant or event management preferred
- strong organizational skills
- effective communication abilities
- ability to work flexible hours including evenings and weekends
- capability to handle fast-paced environment
- basic computer proficiency including email and social media management
- must be able to stand and move throughout the shift
- customer service oriented mindset
- ability to manage and motivate a team
Job Qualifications
- experience in restaurant events management
- leadership skills including hiring and supervising staff
- knowledge of inventory and supply management
- proficiency in social media platforms for promotion
- ability to manage multiple tasks in a fast-paced environment
- excellent communication and interpersonal skills
- experience with customer service and complaint resolution
- knowledge of sales reporting and email communication
- basic understanding of contract administration
- ability to design and implement promotional materials
Job Duties
- assist in interviewing hiring training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean maintain organize and stock host stand and server stations
- field all party inquiries administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet events calendar and website
- hold a calendar for at least two months out for all in house catering parties and outside events that may affect staffing and/or sales
- maintaining all social media sites including Facebook Twitter Instagram Yelp and OpenTable
- design print implementation of all promo materials
- promoting various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume lighting and temperature throughout the shift
- CTUIT and nightly sales email
- check Yelp OpenTable and Trip Advisor and draft response to any negative reviews/complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- get out into the community and grow sales by networking and attending various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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