Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $27.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional development opportunities
Job Description
The hiring establishment is a vibrant and dynamic restaurant committed to delivering outstanding dining experiences alongside unique and memorable event hosting. This establishment is revered for its dedication to exceptional customer service, innovative culinary offerings, and vibrant atmosphere, making it a popular destination for both casual diners and event patrons. As a restaurant that values community engagement and brand presence, it leverages social media platforms and community outreach initiatives to continuously grow its presence and customer base. The company fosters a collaborative and supportive work environment that nurtures its staff and encourages professional growth. This organization is focused on building... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in restaurant or event management
- Ability to work flexible hours including evenings and weekends
- Strong organizational and multitasking abilities
- Proficient with computer applications and social media platforms
- Excellent customer service skills
- Valid work authorization
Job Qualifications
- Previous experience in restaurant or event management
- Strong leadership and team supervision skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Experience with social media management and promotional activities
- Proficiency with scheduling and calendar management
- Competency in handling guest inquiries and complaints professionally
- Familiarity with restaurant operational tools such as CTUIT
- Knowledge of event planning and execution
Job Duties
- Assist in interviewing hiring training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean maintain organize and stock host stand and server stations
- Field all party inquiries administer all contracts and execute all private parties
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meetings for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet events calendar and website
- Hold a calendar for at least two months out for all parties and events affecting staffing or sales
- Maintain all social media sites including Facebook Twitter Instagram Yelp OpenTable
- Design print and implement all promotional materials
- Promote various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume lighting and temperature throughout the shift
- Use CTUIT and nightly sales email reports
- Check Yelp OpenTable and Trip Advisor and draft responses to negative reviews or complaints
- Ensure guest satisfaction and retention
- File comment cards and update database
- Network and attend community outreach programs to grow sales
- Complete bar cards daily and distribute to staff and managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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