Job Overview
Compensation
Type:
Hourly
Rate:
Range $20.25 - $29.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
Job Description
Our establishment is a lively restaurant known for delivering exceptional dining experiences combined with vibrant events. As a community-focused venue, we prioritize guest satisfaction, seamless operations, and innovative event management. Established with the goal of creating memorable moments for our guests, our venue hosts a variety of private parties, themed nights, and special events, making it a popular destination for both locals and visitors. We believe in fostering a positive work environment where team members can grow professionally while contributing to the overall success and community presence of the restaurant. We are currently seeking an Events & Restaurant Manager to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or event coordination
- Strong computer skills
- Ability to work flexible hours including evenings and weekends
- Excellent communication skills
- Ability to lead and manage a team
- Detail oriented and organized
- Valid work authorization
Job Qualifications
- Proven experience in restaurant or event management
- Strong leadership and interpersonal skills
- Ability to manage multiple priorities and staff
- Excellent organizational and communication abilities
- Experience with contract management and event coordination
- Proficiency in social media management
- Familiarity with sales reporting tools
- Customer service focused
- Ability to respond to online reviews professionally
- Knowledge of hospitality industry standards
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- Maintain all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print, implement all promo materials
- Promote various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OpenTable and Trip Advisor and draft response to any negative reviews/complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure comment cards are available to staff and collect at end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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