Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.25 - $29.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional development opportunities
Job Description
Our establishment is a dynamic restaurant known for its vibrant atmosphere and commitment to exceptional guest experiences. We are dedicated to delivering not only delicious food but also memorable events and top-tier service. As a staple in our local community, our restaurant prides itself on blending culinary excellence with outstanding hospitality to create an inviting space for guests to gather, celebrate, and enjoy. We continuously strive to enhance our offerings and maintain a strong presence both inside the restaurant and within the community through various outreach programs and social media engagement.
The role of Events & Restaurant Manager... Show More
The role of Events & Restaurant Manager... Show More
Job Requirements
- high school diploma or equivalent
- minimum 3 years experience in restaurant or event management
- proficiency with computer and software applications relevant to the role
- availability to work flexible hours including evenings, weekends and holidays
- strong organizational skills
- excellent communication skills
- ability to lead and motivate a team
Job Qualifications
- proven experience in event and restaurant management
- strong leadership and interpersonal skills
- excellent organizational and multitasking abilities
- familiarity with social media platforms and online review management
- knowledge of hospitality industry standards
- ability to work in a fast-paced environment
- strong communication and customer service skills
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with general manager
- review contracts with general manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meetings for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and/or sales
- maintain all social media sites - Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print, implementation of all promo materials
- promote various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- monitor CTUIT and nightly sales email
- check Yelp, OpenTable and TripAdvisor and draft response to any negative reviews/complaints
- ensure guest satisfaction and retention
- file comments cards and update database
- engage in community networking and outreach programs to grow sales
- complete and distribute bar cards daily to staff and managers
- ensure comment cards are available and collected at the end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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