Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $32.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
flexible scheduling
Professional development opportunities
Job Description
The hiring establishment is a dynamic restaurant renowned for its vibrant atmosphere and commitment to exceptional dining experiences. This restaurant prides itself on delivering high-quality service and fostering a welcoming environment for all guests. It operates in a competitive hospitality industry where maintaining strong community ties and ensuring customer satisfaction are paramount to its success. Dedicated to continuous improvement and innovation, the restaurant integrates modern marketing strategies and technology to enhance customer engagement and streamline operations. With a diverse menu and a well-trained staff, the restaurant serves a broad clientele and frequently hosts private parties, catering events, and special promotions... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in restaurant or events management
- Strong organizational and multitasking skills
- Ability to work flexible hours including evenings and weekends
- Proficiency with Microsoft Office and social media management tools
- Strong leadership presence and communication skills
- Ability to handle customer feedback professionally
- Experience in handling contracts and event logistics
- Capacity to work in a fast-paced environment
- Physical ability to stand and walk for extended periods
Job Qualifications
- Proven experience in restaurant or events management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency with social media platforms and event promotion
- Ability to manage contracts and party bookings
- Experience with floor management and service coordination
- Familiarity with hospitality industry standards
- Skilled in customer service and conflict resolution
- Competency in inventory management and ordering supplies
- Basic knowledge of music and ambiance control for events
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with General Manager
- Review contracts with General Manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events
- Maintaining all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- Design, print, implementation of all promo materials
- Promoting various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews/complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales by networking and attending community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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