Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.75 - $31.25
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The establishment hiring for the position of Events & Restaurant Manager is a dynamic restaurant known for its vibrant atmosphere and commitment to exceptional guest experiences. With a focus on quality dining and memorable events, this restaurant caters to a diverse clientele seeking both everyday dining and special event hosting. The restaurant prides itself on its well-trained staff, engaging ambiance, and dedication to customer satisfaction. As a key player in the hospitality industry, it offers a lively environment where innovation in event planning and restaurant management go hand in hand to create unique culinary experiences for its guests.
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Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or event management
- Strong organizational skills
- Ability to work under pressure in a fast-paced environment
- Excellent problem-solving abilities
- Ability to multitask and manage multiple events simultaneously
- Proficient in computer applications and social media platforms
Job Qualifications
- Experience in restaurant or hospitality management
- Strong leadership and supervisory skills
- Proficiency in social media management
- Excellent communication and interpersonal skills
- Ability to manage event planning and execution
- Experience with inventory and supply ordering
- Familiarity with customer service and guest satisfaction strategies
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- Inventory and order all office and front of the house supplies
- Clean, maintain, organize and stock host stand and server stations
- Field all party inquiries, administer all contracts and execute all private parties
- Print out contracts and discuss with general manager
- Review contracts with general manager before final copy is executed
- Reply to all party inquiries within 24 hours
- Book and maintain all private events
- Floor management during lunch and dinner
- Assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- Host mandatory AM / PM pre-shift meeting for wait staff and bartenders
- Update and maintain accurate pre-shift notes
- Update intranet, events calendar and website
- Hold a calendar for at least two months out for all in house, catering parties and outside events that may affect staffing and / or sales
- Maintaining all social media sites – Facebook, Twitter, Instagram, Yelp, OpenTable, etc.
- Design, print, implementation of all promo materials
- Promoting various nights and events
- Play theme appropriate music throughout each segment of the shift
- Control all volume, lighting and temperature throughout the shift
- CTUIT and nightly sales email
- Check Yelp, OT and Trip Advisor and draft response to any negative reviews / complaints
- Ensure guest satisfaction and retention
- File comments cards and update database
- Get out into the community and grow sales, by networking and attending various community outreach programs
- Complete bar cards daily and distribute to entire staff and managers
- Ensure that comment cards are available to the staff and collect at the end of all shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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