Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $29.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Professional development opportunities
Job Description
Our establishment is a vibrant and dynamic restaurant dedicated to delivering exceptional dining experiences to our guests. We pride ourselves on maintaining a welcoming atmosphere, quality service, and memorable events that bring the community together. Known for our excellent culinary offerings and commitment to customer satisfaction, our restaurant continuously seeks to enhance its operations and engage patrons through various special events and gatherings. As a prominent player in the hospitality industry, we emphasize a strong team-oriented culture and strive to create an environment where employees can grow and thrive.
The Events & Restaurant Manager role is pivotal to our op... Show More
The Events & Restaurant Manager role is pivotal to our op... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or event management
- ability to work flexible hours including nights and weekends
- strong organizational skills
- effective communication skills
- basic computer proficiency
- knowledge of social media management
- ability to handle customer inquiries promptly
- physical ability to assist with event setup and service
- valid legal authorization to work
Job Qualifications
- Experience in restaurant or event management
- strong leadership and interpersonal skills
- ability to handle multiple tasks and prioritize effectively
- excellent communication skills
- proficiency with social media platforms
- knowledge of customer service principles
- ability to manage inventory and supplies
- familiarity with event planning and contract administration
- skill in staff training and supervision
- capability to analyze and respond to customer feedback
Job Duties
- Assist in interviewing, hiring, training and supervising all hostesses and servers
- inventory and order all office and front of the house supplies
- clean, maintain, organize and stock host stand and server stations
- field all party inquiries, administer all contracts and execute all private parties
- print out contracts and discuss with General Manager
- review contracts with General Manager before final copy is executed
- reply to all party inquiries within 24 hours
- book and maintain all private events
- floor management during lunch and dinner
- assist in working hostess stand, touch tables and assist wait/bar staff in all aspects of service
- host mandatory AM/PM pre-shift meeting for wait staff and bartenders
- update and maintain accurate pre-shift notes
- update intranet, events calendar and website
- hold a calendar for at least two months out for all in house, catering parties and outside events
- maintaining all social media sites including Facebook, Twitter, Instagram, Yelp, OpenTable
- design, print and implement all promo materials
- promote various nights and events
- play theme appropriate music throughout each segment of the shift
- control all volume, lighting and temperature throughout the shift
- manage CTUIT and nightly sales email
- check Yelp, OpenTable and TripAdvisor and draft response to any negative reviews or complaints
- ensure guest satisfaction and retention
- file comment cards and update database
- network and attend various community outreach programs
- complete bar cards daily and distribute to entire staff and managers
- ensure comment cards are available to staff and collect at end of shifts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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