Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
The Michaels Companies Inc. is a leading North American retailer specializing in arts and crafts, offering a vast assortment of creative materials and services. With over 1,300 stores across 49 states and Canada, Michaels has established itself as the premier destination for anyone passionate about creating and celebrating creativity. Founded in 1973 and headquartered in Irving, Texas, Michaels not only provides arts and crafts supplies but also owns Artistree, a specialty manufacturer of custom framing merchandise. The company is dedicated to fueling the joy of creativity and celebration by delivering quality products, enjoyable experiences, and exceptional customer service.
The M... Show More
The M... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders
- Must satisfy federal, state, and local legal requirements
- Ability to perform job duties in a public retail store setting
- Flexibility to work nights, weekends, and early mornings
- If needed, willingness to engage in interactive process for accommodations
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children's events
- Retail and/or customer service experience
- Excellent communication skills including written, verbal, and listening
- Organizational, interpersonal, and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Experience in event coordination preferred
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft activities and perform face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks like answering emails and making phone calls
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote Rewards program and credit card enrollments
- Assist with omni-channel processes including BOPIS and SFS
- Participate in truck unloading, stocking, and merchandise recovery
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and coworkers
- Cross-train in Custom Framing selling and production
- Maintain store cleanliness including restrooms
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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