Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading arts and crafts retailer in North America, dedicated to fueling the joy of creativity and celebration. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as maintaining a strong online presence at Michaels.com and Michaels.ca. Known as the best place for all things creative, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. The company prides itself on fostering an environment that inspires creativity and innovation for all customers and team members alike.
At Michaels, the Tea... Show More
At Michaels, the Tea... Show More
Job Requirements
- High school diploma or equivalent
- ability to remain standing for long periods
- ability to move throughout the store and perform regular bending, lifting, carrying, reaching, and stretching
- capability to lift heavy boxes and access high shelves using ladders
- effective communication skills
- must satisfy federal, state, and local legal employment requirements
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good written, verbal, and nonverbal communication skills
- strong organizational and interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage guests of all ages creating a fun and creative environment
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons following company standards
- communicate event details with clients and team members
- complete administrative tasks such as emails, calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction and uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in Rewards program and credit cards
- educate customers on Voice of Customer survey
- assist with Omni channel processes including BOPIS and Ship from Store
- participate in truck unloading, stocking, and planogram maintenance
- perform merchandise recovery and store optimization duties
- support shrink and safety programs
- adhere to SOPs and company policies
- maintain positive and respectful interactions
- cross-train in custom framing selling and production
- participate in store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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