Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $27.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies, Inc., established in 1973 and headquartered in Irving, Texas, stands as North America's premier destination for art and craft supplies, catering to creative enthusiasts and professionals alike. Operating over 1,300 stores across 49 states in the United States and Canada, Michaels champions the joy of creativity and celebration through a vast array of crafting materials, framing merchandise, and inventive solutions. The company also owns Artistree, a manufacturer specializing in custom and specialty framing products, further enriching the creative opportunities available to customers. With a commitment to fostering an inclusive and supportive environment, Michaels emphasizes wellness and professional... Show More
Job Requirements
- High school diploma or equivalent
- prior retail or customer service experience
- ability to work part-time hours including nights, weekends, and early mornings
- physical ability to remain standing for long periods, bend, lift, carry, reach, and stretch
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- effective communication skills
- ability to interact positively with customers and team members
- legally authorized to work in the U.S.
Job Qualifications
- Energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and co-workers
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, and nonverbal communication and listening skills
- organizational skills, interpersonal skills, and creative problem-solving skills
- retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and perform activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons according to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust plans and events based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs
- interact with others respectfully and positively
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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