Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading North American retailer specializing in arts and crafts supplies. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside its online platforms Michaels.com and Michaels.ca. The company is recognized as the preferred destination for creative enthusiasts and professionals seeking high-quality materials for crafting, framing, and celebrations. Michaels also owns Artistree, a manufacturer renowned for custom and specialty framing products, enhancing the company’s position as a comprehensive resource for creative needs. Michaels is dedicated to fostering creativity and providing exceptional experiences to its customers, fulfilling... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for extended periods
- ability to lift and carry heavy boxes
- good communication skills
- experience in retail or customer service
- ability to work nights, weekends, and early mornings
- ability to operate ladders safely
- ability to move throughout store
- ability to perform physical tasks such as bending, reaching, and stretching
- must meet federal, state, and local legal requirements for employment
Job Qualifications
- Experience working with children and children’s events
- excellent people skills
- strong verbal, written, and nonverbal communication skills
- organizational skills
- interpersonal skills
- creative problem-solving abilities
- retail or customer service experience
- ability to handle job stress effectively
- ability to engage with guests and team members positively
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and conduct activities such as face painting
- facilitate party add-ons to company standards
- communicate event details with clients and team members
- complete administrative duties including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers in Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with omni-channel processes including BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- maintain merchandise recovery and store cleanliness
- support shrink and safety programs
- adhere to company policies and procedures
- promote a positive and respectful workplace
- cross train in custom framing selling and production
- participate in daily cleaning activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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