Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a renowned member of Compass Group USA, which focuses on delivering exceptional guest and employee services, meticulous meeting and event planning, and comprehensive conference center management. Unlike temporary recruitment agencies, Rapport is dedicated to fostering long-term career development for its ambassadors, creating opportunities for meaningful careers rather than short-term jobs. The company prides itself on investing in its employees from the moment they join, offering customized training and development programs designed to help individuals attain their professional goals and prepare for future leadership roles. This approach supports a workplace culture that... Show More
Job Requirements
- Education relevant to event planning or hospitality preferred
- Proven experience in event planning or coordination
- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Physical ability to lift 50 pounds
- Proficiency with Microsoft Office
- Experience with event management software is desirable
- Ability to remain mobile during work activities
- Must be able to perform the essential functions of the role with or without reasonable accommodation
Job Qualifications
- Proven experience in event planning or coordination preferably in a corporate setting
- Strong organizational and time-management skills with the ability to handle multiple events simultaneously
- Excellent communication and interpersonal skills with the ability to interact effectively with all levels including executives
- Proficiency in event management software and tools is a plus
- Flexibility to work non-standard hours including evenings and weekends
- Outstanding customer service skills
- Superior verbal and written communication skills
- Highly proficient with Microsoft Office suite including Excel, Word, PowerPoint, and Outlook
- Experience working in a technical or audiovisual environment
- Ability to work independently, prioritize effectively, and make decisions in ambiguous situations
- Ability to adapt quickly to change and maintain flexibility
- Experience with reservation software platforms such as EMS
- Background in communications, event planning, or hospitality
Job Duties
- Act as the primary liaison between internal teams such as catering, audiovisual, IT, and facilities to ensure all event needs are met
- Collaborate with event hosts to recommend the best spaces and configurations to meet their needs
- Develop comprehensive run-of-show documents detailing step-by-step timelines and responsibilities for all event aspects
- Oversee event setup, execution, and breakdown to ensure alignment with expectations
- Coordinate travel arrangements and accommodations for event hosts and VIP attendees as needed
- Manage scheduling and booking for event spaces ensuring appropriate resource allocation
- Provide guidance on audiovisual and IT requirements to address technical needs in advance
- Work closely with executive-level and C-suite employees to ensure their expectations are met with professionalism
- Communicate regularly with event hosts to provide updates and gather feedback
- Anticipate potential challenges and develop contingency plans to ensure smooth events
- Respond efficiently to last-minute changes or requests
- Report to the Conference Services Manager and assist with additional tasks and projects
- Manage vendor relationships and contracts
- Ensure compliance with company policies and safety regulations
- Maintain detailed records of event expenses and budgets
- Assist in post-event evaluations
- Input and maintain reservation data including inquiries and event specifics
- Create buffet signage and printed menus
- Perform upkeep of organized event files including correspondence and invoices
- Handle all phone and online event inquiries with pertinent details
- Prepare proposals for events and submit staff requisitions
- Receive and process deposits
- Prepare final event invoicing and expense reports monthly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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