Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.57 - $18.20
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
At The Michaels Companies Inc., our mission is to fuel the joy of creativity and celebration. As the leading destination for all things creative and celebratory in North America, Michaels operates over 1,300 stores across 49 states and Canada, alongside a comprehensive online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as the best place to find a wide range of crafting supplies, custom framing options, and unique creative experiences. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing our ability to serve customers with high-quality... Show More
Job Requirements
- ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders
- willingness to work nights, weekends, and early mornings
- physical capability to perform essential job functions
- ability to handle job stress and interact effectively with guests and co-workers
- must satisfy federal, state, and local legal requirements of the job
Job Qualifications
- energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving skills
- retail and customer service experience
Job Duties
- plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust plans based on client feedback
- uphold cleanliness and safety standards before, during, and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and credit card benefits
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with others
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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