Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a prominent member of Compass Group USA, which is dedicated to excellence in hospitality services focusing specifically on guest and employee services, event planning, and conference center management. Unlike recruitment agencies that offer temporary contracts, Rapport is committed to fostering long-term career development for its ambassadors. This dedication ensures employees experience meaningful career progression while enjoying comprehensive benefits that come with direct employment. Rapport prioritizes a welcoming business environment, individualized training and development programs, and a culture that emphasizes continuous personal and professional growth. Ambassadors are encouraged to excel, equipped with... Show More
Job Requirements
- Education level applicable to the role
- Proven experience in event planning or coordination
- Excellent organizational skills
- Strong communication abilities
- Proficiency with relevant software tools
- Ability to work flexible hours including evenings and weekends
- Physical ability to lift up to 50 pounds
- Ability to work independently and handle ambiguity
- Must be able to remain mobile for extended periods
- Flexibility to work non-standard hours
- Work experience with reservation software platforms
- Background in communications, event planning or hospitality
Job Qualifications
- Proven experience in event planning or coordination preferably in a corporate setting
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- Proficiency in event management software
- Flexibility to work non-standard hours
- Outstanding customer service skills
- Superior verbal and written communication skills
- Highly proficient with Microsoft Office suite
- Experience working in a technical/audiovisual environment
- Ability to work independently and prioritize effectively
- Ability to adapt quickly to change
- Experience with reservation software such as EMS
- Background in communications, event planning, or hospitality
Job Duties
- Act as the primary liaison between internal teams to ensure all event needs are met
- Collaborate with event hosts to recommend the best spaces and configurations
- Develop comprehensive run-of-show documents detailing timelines and responsibilities
- Oversee event setup, execution, and breakdown
- Coordinate travel arrangements and accommodations for event hosts and VIP attendees
- Manage scheduling and booking for event spaces
- Provide guidance on audiovisual and IT requirements
- Work closely with executive-level and C-suite employees to meet expectations
- Communicate regularly with event hosts for updates and feedback
- Anticipate challenges and develop contingency plans
- Respond efficiently to last-minute changes
- Report to the Conference Services Manager
- Manage vendor relationships and contracts
- Ensure compliance with company policies and safety regulations
- Maintain detailed records of event expenses and budgets
- Assist in post-event evaluations
- Input and maintain reservation data for events
- Prepare proposals, process deposits, and handle final invoicing and expense reports
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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